Fast response to email
Fast response to email. Quick solution turn around. I am very happy with service received.
By lisa H.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
426 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.
LeonLite - Professional lighting made affordable (leonlite.com) has 426 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
426 approved reviews, newest moderated first
Fast response to email. Quick solution turn around. I am very happy with service received.
By lisa H.
They were very quick to respond to my request and fix my problem.
By Truct L.
Very helpful and quick to respond.
By Triston F.
Italia was AMAZING!! So helpful, kind and professional as she sought to help me with replacement of some landscaping lights. I love the lights and she helped get the lights still under warranty replaced in a timely and expedited fashion. Thank you Italia for your great customer service!!
By Sonna S.
The representative from Leon Light, Ruby, was exceptional. She quickly provided inforantion and details to resolve my warranty claim issue.
By Consumer
Leonlite & Torchstar have fantastic customer service. They are very easy to work with and extremely helpful. Special thanks to Italia who recently helped me with some issues I was having, and was able to resolve them quickly and completely. I love this company's lights, and this company's attitude towards customer service and customer support, and will definitely purchase from them again.
By Irina L.
Justin was AMAZING! Super quick to resolve an issue with an item I received and got a replacement sent out. Thanks again!
By Mark B.
After receiving our smart low voltage pathway lights, I had a problem connecting to our WIFI. I contacted LeonLite directly, and was lucky enough to get Justin. Right away he knew what the issue was, and asked for my email to send me a file with the fix. His instructions worked perfectly, and I have had no problems with our light connection since October. I really love our smart (change colors with app) classy looking oil rubbed bronze lights. Since October, I have contacted Justin a few times with questions about other lights, and a problem I had with one of our existing lights. Anytime I've emailed him, he's responded to my inquiry within a day, and always is trying to help fix my problem. So glad he answered the phone the first time I called. Justin is always friendly, and helpful. On Amazon I have seen a few reviews for poor customer service at LeonLite, and I think my customer service has been fantastic! Kudos to Justin!!
By Joanne L.