Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,249 reviews
LensmartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
11,249 approved reviews, newest moderated first
Great prices! Customer service was easy to deal with. I will use them again!
By Sandy
Response from Lensmart· Aug 14, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Very helpful in resolving my issue . Looking forward to being able to rock my fresh pair when they arrive .
By Nickita
Response from Lensmart· Aug 14, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
The lens of the glasses I received from Lens Mart are very clear, the best ones I have ever gotten online. The frames were also very sturdy and stylish. I will be buying my glasses here again.
By Fonda S.
Response from Lensmart· Aug 13, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
I have bought many many pairs of glasses from Lensmart and it has been an easy , smooth process and the quality of all of the glasses that I have gotten is top notch ! I highly recommend Lensmart
By Donna E.
Response from Lensmart· Aug 13, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Customer service was great. Had some issues with the transition area of my lens and they made things easy to get. Replacement pair
By Cynthia
Response from Lensmart· Aug 13, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Recently ordered a pair of glasses from them. They came in a timely fashion, packaged nicely to protect the glasses from damage during shipping. The glasses themselves were of great quality and matched the images shown in their site. Unfortunately there was a manufacturing defect with my frame. Customer service was quick to respond to my email regarding the issue and were able to solve the problem for me. Would definitely order from them again!
By John
Response from Lensmart· Aug 13, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
I had a amazing experience with this company Lensmark. The customer service is outstanding I am pleased with the service.They go above and beyond for their customers.Responsive to any questions you have.A strong commitment 4 their customers.I recommend Lensmark 😘
By Patricia D.
Response from Lensmart· Aug 13, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
I had an issue at first figuring out my PD so I had to return and reorder. The second pair are perfect. Great quality. I will order more now!
By Becky
Response from Lensmart· Aug 13, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
