Great Price and Quick Turn Around
Quick turn around of my frames and lens were perfect!
By Allen A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
Quick turn around of my frames and lens were perfect!
By Allen A.
Super easy process and so much cost affordablethan Dr. Office
By Chad M.
You bent my frames when putting in lenses, now my glasses don’t fit snugly on my face. I tried having them adjusted but the place didn’t want to risk breaking my frames.
By Sue
Easy, quick, and professional.
By James S.
Ease of process. Great pricing and quality
By Ashton C.
I miss ordered lens and rep replaced at no charge
By Allen Butz B.
Turned out like I wanted it to and it wasn't expensive at all.
By Adam B.
Amazing company with amazing customer service and highly quality lenses. Fair pricing, quick turn around time and friendly service.
By Levi