Service was quick and the new lenses…
Service was quick and the new lenses work great!
By david
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
Service was quick and the new lenses work great!
By david
ALWAYS great service and workmanship!!
By Anthony J Molinari J.
So glad I found Lens Factory! The real glass lenses I’ve been searching for, and they kept me informed about my glasses, from the day they received my frames until they shipped back to me just a few days later. Can really see the care they put into making my lenses, and they are fitted into my frames even better than the originals did.
By Scott
Service was quick, the quality of the product is high, and I'm pleased that someone caught the transcription error that my optometrist's secretary had made when transcribing my glasses prescription.
By Ken
Great service . Great glasses
By Michael
The LensFactory placed some lenses in some frames I had purchased. LensFactory did a phenomenal job and I will certainly work with them again. The lenses are very well made and the fit is perfect!
By MEF
Great service, great value, great work. Very satisfied with my glasses
By customer
A nice job--a vast improvement to my eyes over plastic lenses.
By Chuck