Fast service
Fast service, excellent lenses, good price. No issues.
By Carrell E.
Response from LensFactory· Mar 8, 2021
Carrell, Thank you for the great review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
Fast service, excellent lenses, good price. No issues.
By Carrell E.
Response from LensFactory· Mar 8, 2021
Carrell, Thank you for the great review!
I had a problem of my own doing. Lens Factory did not hesitate to resolve the situation.
By michael L.
Response from LensFactory· Mar 8, 2021
Michael, Thank you for the great review!
This request for a review came before I even received my glasses. So at this point it’s bad it’s a one star I have not received my glasses so how can I review it.
By Daniel C.
The very best in optometry services online.
By Carla
Response from LensFactory· Mar 8, 2021
Thank you for the great review!
Took to long! Prices are same as local vendors.
By Bill R.
Reasonable but quality
By Kiwi
Response from LensFactory· Mar 8, 2021
Thank you!
Perfect set of new lenses installed in 100 year old frames. Everything worked out perfect. Love these folks.
By Daniel
Received glasses as promised and good! I recommend the lens factory to all. My third pair!
By Greg F.