LensFactoryReviews of lensfactory.com

Response from LensFactory· Sep 30, 2021

Thank you so much for the great review, Gary!

Response from LensFactory· Sep 30, 2021

Thank you for the great review, Audrey! We really appreciate your business! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program

Response from LensFactory· Sep 30, 2021

Thank you foR the great review, Linda! WE LOVE THAT YOU'RE A CUSTOMER FOR LIFE :) Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program

Response from LensFactory· Sep 30, 2021

Thanks for the great review, Billy! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program

Response from LensFactory· Sep 30, 2021

We're sorry the review came before your delivery and that it took a while to make your glasses. Your order included Glass lenses which we do specify can take up to a month - Glass is hard to make perfectly! We got your glasses in on 7/7 and shipped them back out to you on 8/6 with delivery on 8/10. Again, we're very sorry that our service did not meet your expectations. In the future, Poly and Plastic can take alot less time and usually be returned to you within 10 days or so.

Response from LensFactory· Sep 30, 2021

Hi Ron, Sorry you got the survey before you got your glasses! I do hope you were satisfied with our service and the turnaround time!

Response from LensFactory· Sep 30, 2021

Thank you for the review!

Response from LensFactory· Sep 30, 2021

Thanks for the great review, Asami! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program