Reasonably priced
Reasonably priced. Received my order correctly and promptly.
By Pamela A.
Response from LensDirect.com· Jun 10, 2019
Thanks for your nice review Pamela! We appreciate you :). The LensDirect Team
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Reasonably priced. Received my order correctly and promptly.
By Pamela A.
Response from LensDirect.com· Jun 10, 2019
Thanks for your nice review Pamela! We appreciate you :). The LensDirect Team
Easy process and fast shipping!
By SLT
Response from LensDirect.com· Jun 10, 2019
Easy peasy! Thanks for your review SLT, The LensDirect Team
Excellent service, great prices and speedy deliveries!! Will always order my contacts from LensDirect.
By Chris L.
Response from LensDirect.com· Jun 4, 2019
Hi There! Thank you so much for reviewing us! We are so happy to hear that you loved our service. Only the best service for our best customers! I hope that you come back soon. We would love to see you again! Have a great day! The LensDirect Team
Fast shipping !!
By Helen L.
Response from LensDirect.com· Jun 4, 2019
We are happy to hear that you received fast shipping! We strive to be as convenient as possible for you :). Have a great day, The LensDirect Team
Great price and fast shipping!
By Dan J.
Response from LensDirect.com· Jun 4, 2019
We are happy to hear that you got a great price on contacts and fast shipping because that's exactly what aim to provide :). Have a great day, The LensDirect Team
Now that I found Lens.Direct I will no longer be purchasing my contacts from my eye doctor’s office, where they charged almost double the price for the exact same quantity and brand (name brand) lenses. I had previously tried another online service, but they only offered an initial discount to get you to order. The prices were comparable to my doctor’s office after that. Once I discovered LensDirect, I was really amazed that their everyday prices were at LEAST $10 lower than other sites. Uploading the prescription is easy, the purchase process simple and they respond to questions and update you on the status and delivery in a very timely manner. I definitively give them the highest recommendation possible!
By Paige K.
Response from LensDirect.com· Jun 4, 2019
WOW! This is the nicest review that I've read all day! I am so happy to hear that you had such a wonderful experience. That's the best news of all. :) I hope that every experience with us is just as wonderful as you are! Have a great day! The LensDirect Team
Easy, fast & convenient
By Sandie
Response from LensDirect.com· Jun 4, 2019
We love easy, fast, and convenient too! Hope to see you again :). The LensDirect Team
Easy to find and order what I needed and fast shipping.
By Jake C.
Response from LensDirect.com· Jun 4, 2019
Boom! We are happy your experience was easy and you got what you needed quickly! The LensDirect Team