Always on time
Always on time
By Norit H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Always on time
By Norit H.
Easy to order and I was updated every step of the way. I got them on time and I'm going to order again
By NICOLE M.
Excellent service over all. Very easy to order. Reasonable price and quick on time shipping. Very happy with my order from Lens Direct. Will definitely order again.
By Sadek I.
good prices and good service!
By TJCLi
I love the contact
By Donna G.
I love Lensdirect. My order is always less expensive than anywhere I have checked & I receive my contacts really quickly.
By Donna K.
fast service
By Melanie G.
Excellent service from my own personal rep. Lowest prices I could find anywhere.
By Catherine L.