Quick delivery
Quick delivery. Everything as it is supposed to be.
By P. C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Quick delivery. Everything as it is supposed to be.
By P. C.
Very helpful representatives!
By Cimara B.
Great purchase
By Rafael
5 stars yeet imma bang with yall again
By Andrew M.
Fast and easy! Paid half of what my optometrist charged me.
By ANNA S.
Great customer service. When I was having issues getting started with my first order, they walked me through it and got me set up.
By Tara
You guys did great but these Alcon contacts are horrible! I’ll be ordering my B&L ones soon. Just so everyone knows - don’t order the Alcon daily lenses. They are so uncomfortable and cause my eyes to get crusty. It’s so horrible. Lens Direct did great with my order tho!
By Rebecca H.
Great price, service, and delivery time.
By Rob