Always a great experience!
Always a great experience!
By Judy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Always a great experience!
By Judy
Amazing personalized service
By David
Great service, easy to update and make any changes. Delivery right on time.
By Sid
Great service, quick shipping!
By Rosie S.
Nice price. Fast shipping. Very professional 👍
By Paul N.
Easy to order. They even contact eye dr for prescription.
By vjoyana
Got lenses fast. Thanks.
By Frederick L.
The lenses are exactly what I ordered and they arrived in a timely manner.
By Kathy Hamilton S.