This was so easy to use and I will save…
This was so easy to use and I will save so much money. Not sure why I didn't try it before
By Linda S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
This was so easy to use and I will save so much money. Not sure why I didn't try it before
By Linda S.
I send them money, they send me the lens I ordered. Simple. Done Now, I get back to business.
By Steven M.
Fast delivery!
By Janice H.
Very efficient staff! I called to say that I needed my contacts, as I was running out and the response was immediate. The contacts arrived in 2 days. I now use the easy reorder and will continue to do business with them.
By Stephanie
If there is any problem, they always call immediately to handle the situation with courtesy and professionalism
By Carol C.
Why wait weeks from your eye doctor after paying twice as much for contacts?
By Eric F.
Super fast delivery. Great customer service
By Emily C.
Easy to order. Fast service.
By Todd H.