Upgraded shipping when I asked and I…
Upgraded shipping when I asked and I will be using them again. Great!
By P. L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Upgraded shipping when I asked and I will be using them again. Great!
By P. L.
Quick and convenient service
By Fran
Fast and smooth. Would definitely buy from them again!
By K Y.
I received my package very fast..
By Taran B.
Great service and quick delivery and the best prices
By Anonymous
Easy to purchase on internet and very fast shipping.
By Barbre-Anne W.
My auto ship order is always on time. They are very good about notifying me about delivery dates and the product is exactly what I expect it to be. The price is very reasonable compared to other sources I’ve tried. I would certainly recommend them to anyone.
By Janet C.
Fast delivery, awesome customer service
By Jackie B.