FAST * EASY SERVICE...DELIVERY IS…
FAST * EASY SERVICE...DELIVERY IS QUICK!!
By Linda N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
FAST * EASY SERVICE...DELIVERY IS QUICK!!
By Linda N.
Great quick service
By geo C.
Excellent service and quick delivery
By M. J.
Fast response from customer service person. Emailed script and received within a week. Could not find someone to deliver to Puerto Rico! Great price too 12 pairs for their price of 6 (1800Contacts).
By Michael M.
Service is great. Delivers on time every time. I highly recommend them.
By MJ H.
They got the best deals
By Bryan S.
Great customer service and I received my contacts quickly!
By PaulaH41
Great doing business from customer service to the manager everyone was awesome thanks
By Rosa G.