Quick and accurate service.
Quick and accurate service.
By Sherylin K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Quick and accurate service.
By Sherylin K.
Very fast and reliable will never do business elsewhere.
By Connie W.
Delivered on time with great customer service.
By Sherri V.
Compro mis lentes de contacto hace 2 o 3 años en Lensdirect!!!!! Siempre una excelente atención vía web!!!!!
By María José C.
Great customer service
By Wendy L.
This was a great service. The best deal for your contacts. I highly recommend
By Nikki M.
They arrived quickly and contents were correct. And when there was a technical question about the oder, the CEO contacts me within 20 minutes!
By Marie M.
Very convenient & good prices on contact lenses.
By Amanda K.