Favorable
Quick, easy and saved some money
By Shelly
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Quick, easy and saved some money
By Shelly
I have been ordering for three years (I think). I always shop around, and then I end up ordering from LensDirect because they cannot be beaten - top quality, good price. Total pros with communication.
By Tim D.
Prompt service and good price!
By Laura R.
Fantastic prices with no fuss and shipping exactly as advertised. Beats all other vendors that I've tried over the past decade.
By Rob
Great price and fast delivery! Recommended 100%
By Natashalyn R.
Great, quick service.
By Customer
all was good, thank you
By sonny
Easy to Use Website and Fast Shipping. Thanks!
By KC