Very fast
Very fast, thanks
By Domenica C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Very fast, thanks
By Domenica C.
LensDirect.com was very easy and convenient to order my contacts from. Not to mention the best price for multi focal lens. I was very satisfied!
By JK
Quick service - reasonable prices. Always happy with order.
By Susan S.
Very quick, even the USPS shipping times were unbelievably short.
By Benjamin F.
Great service, great prices, great company.
By Timothy D.
High quality service. I have been a customer for years!
By Christine
Great price. Easy to order & upload prescription. Delivered in a week.
By M B.
Quick, honest and affordable. Great customer service. Ian was very helpful and friendly. Can’t wait to order again!
By Ventura