Love this service !!!!
Love this service !!!!
By April F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Love this service !!!!
By April F.
Great service and great prices.
By Marie M.
Amazingly quick. Exactly what I wanted. I’d do it again. Thanks
By Pamela S.
I would give 10 stars if I could! Fast delivery, GREAT customer service and great prices.
By Holly
Quick, helpful, and exactly what I wanted at a good price.
By William
Excellent customer service!! Great company! Thanks for super fast shipping!! Will recommend you to all my family & friends.
By Nola M.
Perfect timing awesome product
By Paula F.
Loved the advance notification of my lenses being shipped and the option to wait or go ahead.
By Mary H.