Easy and fast service.
Easy and fast service.
By Alisha
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Easy and fast service.
By Alisha
Ordered many times always fast shipping
By sean H.
Lens came in quick. Good, fast, and reliable service that too for a reasonable price. Can't beat there prices.
By hardeep
I get great service every time. So convenient, hassle free and fast delivery. I don't even have to remember to re order myself because I get contacted to see if I'm running low.
By Amber M.
Fast service...good price
By Laura R.
Smooth ordering and timely delivery. No complaints!
By Kimberly
Easy to order. My lenses arrived within a few days. No complaints. Will definitely be ordering again.
By Ashleigh M.
Always exceptional service!
By Shanere H.