Excellent service
Excellent service, fast shipping!!!
By JOSE G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Excellent service, fast shipping!!!
By JOSE G.
Just as ordered ! No hassle! Arrived in timely fashion.
By TR
caring, expeditious and responsive
By dr J.
Excellent service
By Justin
We had a great experience. This was an easy process with great prices!
By Kendra P.
Great company I got my prescription 2 days early!
By Courtney C.
Fast and accurate! As usual.
By Jen
Great prices, upfront costs, fast delivery.
By K.Kelly