fast service and on-top of notices
fast service and on-top of notices
By Pattie K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
fast service and on-top of notices
By Pattie K.
Shipping is ALWAYS and customer service is phenomenal!!
By Morgan M.
Easy to navigate and my order came quickly + pricing was better than the competition
By Judy
Awesome... Fast shipping
By Christina A.
Fast and quality product
By James J.
Great service easy and cost effective!
By Janet M.
This site offers THE best price in contact lenses! And shipping is pretty quick.
By Tina T.
It was so easy to place my order. I was so happy with my purchase. The contacts are just like the expensive ones but without hurting your budget!
By Julie L.