Contact lenses order was simple and…
Contact lenses order was simple and arrived as planned. Easy transaction
By C C.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Contact lenses order was simple and arrived as planned. Easy transaction
By C C.
Super easy to order and fast delivery!!!
By Shelby M.
Great process from purchasing to delivery of product.
By Raphael M.
Great service!
By C.C.
It was quick delivery and they were not lost in the mail this time. I was hesitant at first but y’all made a 180 and turned it around. Will be buying from you again.
By Ko
Excellent price and quick delivery
By Arnaldo B.
LensDirect is always awesome! Amazing customer service and very fast order fulfillment and shipping! Highly recommend!
By RWild
Easy ordering and prompt delivery
By Kim B.