my adviser Lily Deterville was…
my adviser Lily Deterville was wonderful, she helped my get what I needed, because I hit the button twice so I was getting two sets instead of one
By joy
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
my adviser Lily Deterville was wonderful, she helped my get what I needed, because I hit the button twice so I was getting two sets instead of one
By joy
I was sketchy about ordering contacts online, but lens direct made it easy. It sounds like a commercial catch phrase but it's true. My first time ordering contacts online and no problems. Arrived within a good time frame too!
By Maritza G.
Easy to order and arrived on time.
By michelle H.
Good contacts at a great price and fast delivery.
By Maritza Ortiz C.
I love my contact lens from them.
By Shaquida B.
Fast and easy service.
By Lynn S.
Great as usual!
By Rebecca
The website made ordering easy and the delivery was as expected. Of course the price was great too!
By rbwgolfer