Quick and Easy
Quick and Easy! I will definitely be making another purchase!!!!
By Kerri L.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Quick and Easy! I will definitely be making another purchase!!!!
By Kerri L.
Best customer service ever!!
By Brandi P.
Easy to order. I haven’t had a problem yet.
By Robert W.
Customer support is great. I knew when all the processes were complete.
By Sonia
Good quality lenses and fast delivery!
By Pamela
Great service and great prices! Easy to use!
By Beth D.
LensDirect is my "go to" contact lens provider because of their fast delivery and such warm customer service. Pricing is reasonable! Good Company! Exceptional Customer Service!
By Cheryl
Easy ordering process. Got exactly what I ordered.
By Jonathan C.