Fast service and amazing prices!
Fast service and amazing prices!
By SusanF
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Fast service and amazing prices!
By SusanF
Delivery was prompt, product consistent with my optometrist as was price. Thanks & will use your site in the future
By Richard
It arrived quickly. Also it was a good price. Thank you
By Jennifer
Got them faster than expected and they are perfect and comfortable 😊
By Jeannie
Quick and easy! The website is very user friendly. LensDirect was able to confirm my prescription and my wear instructions (I need to change my lenses weekly instead of biweekly) in 24 hours. Less than a week later I had my contacts. I am extremely happy with my purchase.
By Renee G.
Fast delivery.
By HH
Easiest process to get prescription contacts. Will recommend to everyone.
By Amanda O.
Great customer service, fast shipping, and good price.
By Jennifer B.