Shipment arrived before delivery date
Shipment arrived before delivery date. In as little as 5 days!
By Tara M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Shipment arrived before delivery date. In as little as 5 days!
By Tara M.
Excellent customer service, always communicating via email with the shipping process. I love my new daily contacts!!! Thank you LensDirect
By Karen L.
Fast delivery. Efficient. Good customer service. Competitive pricing. Highly satisfied.
By Monica D.
It was my first time ordering from this website. The service was great and my contact lenses arrived with in a week or so. I will use LensDirect again!
By Kailani
I like the contact lenses and love the customer service! I will be highly recommeding your contact service. Thank you!!!
By Robert W.
Extremely fast shipping with nice prices!
By Khalid
Great price and quick delivery.
By Steve O.
I’ve used Lens Direct for yrs! I get my lenses quickly! They’re very efficient!
By Rhonda