Excellent Company to purchase your…
Excellent Company to purchase your contacts fast friendly customer reps fast shipping good prices to. Thank you a happy customer
By ROBERT V.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Excellent Company to purchase your contacts fast friendly customer reps fast shipping good prices to. Thank you a happy customer
By ROBERT V.
The customer experience was fantastic. Getting new lenses used to be difficult and time consuming; however, lensdirect.com made it simple. The website was easy to navigate and the customer care team was top notch!
By Todd
LensDirect is best in class - fast, reliable and affordable!
By JE
Amazing and easy experience. Great customer service. The ceo even contacted me himself. What an amazing company.
By Eric D.
Love the product and service. Super simple and user friendly. Also love the glasses. Thank you!
By David R.
LensDirect provides great pricing and backs this up with terrific customer service.
By Robert C.
Really enjoyed how quick and easy the ordering process was. Plus the fact that my order arrived in a record amount of time was awesome! Will definitely be recommending!
By Yoralba R.
Love Lens direct only my second time ordering with them but good experience each time... Fast delivery, they have a new customer in me 👍🏾
By Keisha