Reliable and easy to deal with
Reliable and easy to deal with
By rql
Response from LensDirect.com· Apr 8, 2026
Hello Rql! We’re glad to hear that you found us reliable and easy to work with. We appreciate you sharing your experience!
The Fair Hearing score
4.7/ 5
Excellent
11,626 reviews
LensDirect.comRating distribution
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About LensDirect.com
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
- Website
- lensdirect.com
- Category
- Vision & Hearing
- Location
- Garden City, New York
- Listed on The Fair Hearing
- 2026