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Quick, easy, efficient reorders!
By Nicholas P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
11,438 approved reviews, newest moderated first
Quick, easy, efficient reorders!
By Nicholas P.
Years of continued satisfaction with lens.com. The rebates are a plus, I save them until Christmas and use it as my extra spending money for gifts.
By Morgan L.
Easy to enter information
By Vanessa M.
Easy online exam and renewal and fast shipment
By Patrick B.
I could order the lens overnight. My prescription was already in your system
By Marilyn B.
With rebates, prices are good. But rebate conditions a sometimes fussy. You need to keep track and follow up.
By Joyce
Easy ordering and user friendly
By Catherine C.
Jerry in customer care was a great help resetting my password.
By Cynthia R.