Hot deals
Great pricing
By Steven B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
11,438 approved reviews, newest moderated first
Great pricing
By Steven B.
I’ve been using Lens.com for years, and have had an amazing experience. They make it so simple and so affordable.
By Anita L.
GREAT SERVICE, PRICE AND EASY TRASACTION
By customer
Easy ordering
By Diane L. M.
I ordered contacts on Feb 27 expecting to have contacts in my mailbox any day now, but instead I got an email informing me that they didn’t really have my contacts in stock, and now they claim there’s a shortage with the manufacturer and it may be March 24 before I get them. They did issue a refund, but I had to call and ask for it. Why did this take an entire week to tell me? When I go to 1800contacts, it says how many boxes they have on hand. This company just assumes they can get everything and makes an ambiguous statement that “over 90% of lenses are on hand in the warehouse”. They go back and say it “may take up to 5 more days for toric lenses” but we’re talking about an entire month here. I’m angry because I’m overdue for new lenses already and now have to start over waiting another week somewhere else. This is incredibly irresponsible business dealings. Don’t sell things you don’t have, and if you do, be upfront about it in each order.
By Janice B.
Very easy and quick service
By Kevin W.
Lens.com carries affordable products. Thank you!
By Linda V.
It was a very simple and straightforward effort. However, a volid credit card was rejected forcing me to use an alternate
By David M.