Great Service
Fast and easy
By Cesar C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
11,438 approved reviews, newest moderated first
Fast and easy
By Cesar C.
easy to order and everything is clearly explained
By Carolyn B.
Quick and easy
By Bob
Dishonest, intentionally Lens.com has one of the best prices for their contacts but they are intentionally misleading with their advertised price. They tell search engines that I can buy Biofinity Multifocal contacts for $29.49 per box of 6 contacts each, after rebate, if I buy 4 boxes. As I'm placing my order, the screen reads exactly as the search engine described. It even extends the price for 2 boxes for the right eye, $58.98 and 2 boxes for the left eye, $58.98. That should be about $130 in total after adding about $10 shipping. But after I've provided all the information they request, they want to charge me $403.47. After the $145 rebate, that will be $258.47. Which is what they say on the checkout screen. So the price per box for 4 boxes is not $29.49 per box after rebate. That's a blatant lie. The price per box is $62.255, ($258.47 - $9.95 shipping / 4). Lens.com lies to you, intentionally. They've had a variety of lies for many years. But their end price is still better than many of their competitors. But not all! I placed my order elsewhere at a lower price but they would only let me buy two boxes total at their "first order" price.
By Derek A.
Easy and fast
By Morgan F.
Very easy to re-order lenses!!
By Thomas
Easy and quick
By Justin L.
dependable service
By customer