Customer service refused to give me her name?
I called in to try and ask a question about about a faucet part, which fell under Leggett's & Platt's previously owned "Universal Stainless, Inc" company. When a gal picked up, I introduced my self, provided my company name, and asked for her name in return, which she refused to provide for some strange reason...just repeated, "This is Leggett & Platt". I passed on that I simply was asking for her name so I know who I am speaking with, as I do with anyone I speak with, but she still did not provide it. I also received an, "I think" when I asked my follow up question", rather than her offering to narrow down a valid answer, if she was unsure.
By Analilian S.