Process was excruciating
The entire process was excruciatingly difficult and frustrating. One phone call could have made this a five star experience
By Kinya Pollard, the H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
182 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LegalHoop is a technology platform developed by patent attorneys and technologists that empowers individuals and organizations to navigate the complex landscape of legal matters. As a trademark & patent search engine, we harness the power of cutting-edge online software to streamline and simplify the processes of trademark and patent search, application, and monitoring.
LegalHoop (legalhoop.com) has 182 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
182 approved reviews, newest moderated first
The entire process was excruciatingly difficult and frustrating. One phone call could have made this a five star experience
By Kinya Pollard, the H.
Vicky has been extremely we my proactive in assuring me with the process Very grateful
By Markcustomer
They have amazing quick and fast service !
By customer
You can always count on Vicky to help you at legal loop, she goes above and beyond! Thank you
By Nick M.
Very responsive and quickly identified what was needed.
By Coach A.
Relatively easy experience for a process I could not do alone.
By Robert W.
I was running late on a Trademark Extension and LegalHoop really came to the rescue. Vicky Pheng was awesome to work with, extremely professional and attentive to my last minute situation. Amazing, won't soon forget this and will be swinging all of my future Trademark and Patent business to LegalHoop!
By Steve O.
Response from LegalHoop· Nov 24, 2022
Hello Steve, We appreciate your praise. LegalHoop always tries to break the stereotype of "you get what you pay for". Maybe we are not the largest legal firm, but we're one of the most cost-effective & customer-cared companies in this industry! We understand that there are lots of things we need to improve, and your kind review is our motivation for our goal. Again, thank you so much for your compliment! We'll keep doing better and better. :)
Boris kept me informed throughout the legal process. Correspondence was prompt and informative.
By Swell N.
Response from LegalHoop· Nov 24, 2022
Hello Swell, We appreciate your praise. LegalHoop always tries to break the stereotype of "you get what you pay for". Maybe we are not the largest legal firm, but we're one of the most cost-effective & customer-cared companies in this industry! We understand that there are lots of things we need to improve, and your kind review is our motivation for our goal. Again, thank you so much for your compliment! We'll keep doing better and better. :)