Had a question on the shelves
Had a question on the shelves. Answered immediately. received the shelves. Followed the directions. My bride loves them. Perfect.
By Sam B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
591 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Legacy Handcraft (formerly Urban Legacy) creates handcrafted home furnishings that connect modern design with time-honored tradition. From floating shelves and mantels to Murphy beds, each piece is built from solid wood, designed to last a lifetime, and made to bring both elegance and purpose to your space.Designed to inspire. Built to matter. Made to last.
Legacyhandcraft (legacyhandcraft.com) has 591 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
591 approved reviews, newest moderated first
Had a question on the shelves. Answered immediately. received the shelves. Followed the directions. My bride loves them. Perfect.
By Sam B.
Great Product! Great Customer Service! Placed an order and turned around and ordered more!
By Tammy H.
Bought both the 40 and 30 in. Great products. Sturdy and look great.
By John R.
We received our piece in great shape and well packaged. Everything went very smooth from the ordering of our custom piece to the delivery date! Thank you again
By David R.
Beautiful shelves and delivered quickly!
By Courtney M.
The shelves are amazing & the service is beyond excellent! We love the shelves so much we bought a second set!
By Jill H.
wonderful experience will revisit in future!
By Anthony G.
We ordered a custom size shelf and it was made exactly to our specifications. It is beautiful and worth every penny. It was packaged well, and arrived before the originally quoted time. Their customer service was top notch as well - quick responses, super helpful, and thorough communication. I highly recommend Urban Legacy!
By Sonia R.