Open kitchen shelves
The shelves are beautiful and this company seems to have good customer service.
By Ann Marie O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
591 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Legacy Handcraft (formerly Urban Legacy) creates handcrafted home furnishings that connect modern design with time-honored tradition. From floating shelves and mantels to Murphy beds, each piece is built from solid wood, designed to last a lifetime, and made to bring both elegance and purpose to your space.Designed to inspire. Built to matter. Made to last.
Legacyhandcraft (legacyhandcraft.com) has 591 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
591 approved reviews, newest moderated first
The shelves are beautiful and this company seems to have good customer service.
By Ann Marie O.
Unbelievably quick shipping and delivery. Outstanding product. These shelves are perfect. High quality, heavy duty hardware, easy installation. I will be purchasing again.
By Tara G.
Ordered arrived quickly. The shelves are high quality and include all installation hardware. Would but again.
By Roberto N.
I had an absolutely wonderful experience with Urban Legacy. Their customer support was amazing. They were extremely communicative during the entirety of my order. And the final product is so beautiful. Additionally, the install was simple and well done.
By Colleen W.
Looks great, was quick and efficient, kept me updated during whole process
By Ryan M.
Amazing job. Very solid. The smell of real wood is so nice.
By Patrick Y.
I have purchase several sized white wash accent shelves and all look great and are of high quality. Great product.
By John R.
Outstanding in every respect both product and customer service.
By Francis N.