LEAUReviews of leauclothing.com

Love this dress and LEAU! I had never ordered with them before, but was very happy with the experience. The sizes do run small, so I would size up. However, even with needing to make an exchange, the customer service and quality of the dress is great. I will definitely order again!

BUYER BEWARE! Extremely deceptive company. I purchased an item that turned out to be final sale, but nowhere during checkout or on the product page was this stated. Only after searching through the return policy did I find that information. This lack of transparency is misleading and unfair to customers. Businesses are required to clearly disclose when something is a final sale, and this company failed to do so. Shoppers deserve honesty.

I bought a dress to try for an event after seeing it on Instagram. In the checkout process wasn't clear to me that if you use a discount code you can’t get a refund and you can only get store credit. I believe if stores have a non-standard policy like this it should be flashed in HUGE print everywhere the code is listed. This wasn’t the case. If you click into the return policy and scroll down, you can see the credit only part of the return policy for items on sale, however. After posting this review and discussing this with the company for over a week they offered to refund the purchase. I am happier with the result now, but it was still a hassle.

Their customer service is incredible. I had a small issue with an order, and they had quickly come up with many solutions for me. They are incredibly responsive. I ordered a corset, and it’s the most beautiful piece of clothing I own. It fits perfectly, and I’ve gotten so many compliments each time I wear it.

I get compliments on my stuff from here all the time! Lol The hottest going out tops and mini dresses. <3 I placed an order for the Hera Halter Mini Dress and a black mesh corset and received it a week or 2 after placing the order. It fit perfectly and I wear it like every weekend. Cant wait to keep buying more stuff!

This company has beautiful clothing and responds quick with questions!

I don’t usually write reviews, but my experience with Leau was frustrating enough that I felt it was necessary. I ordered the Jersey Maxi Skirt for a special event and instead received a shirt. Mistakes happen—I’ve worked in retail and understand that. But what truly matters is how a company handles those mistakes, and unfortunately, Leau handled it very poorly. I reached out immediately with photos and order details, hoping for a quick and simple resolution. What I received instead were generic, AI-generated responses that didn’t address my concerns. Every “solution” they offered placed the burden on me as a customer — asking me to take time out of my day to return a product I didn’t even order. Not to mention, the product I ordered was double the price of the one I received. I explained that I work three jobs and don’t have the flexibility to make extra trips to the post office to return the item during the day. Still, no one seemed to care. Eventually, I had to take time off work to go to the post office, just to correct their error. And even then, the correct item didn’t arrive until after the event I bought it for. When the skirt finally showed up, it was poor quality and didn’t fit. I requested a return and refund — no store credit, since I had no interest in shopping with them again, to which I received no response. I followed up multiple times and received no response at all, still to this day. I spent my own time, energy, and money trying to fix an issue I had no hand in creating. I was ignored, dismissed, and inconvenienced. Sad because I am an LA local and I was willing to shop at this higher-price point to support a small business. Shop elsewhere. ESPECIALLY at this price point.

Was my first time shopping in Leau, and the quality of the products and service was simply surprisingly amazing. Really wanna buy more stuff from Them 🥰