Leather Furniture ExpoReviews of leatherfurnitureexpo.com

When you spend a lot of money, it makes you nervous to order online! I took a chance and am thrilled with the results. I rate this company a 10 all the way from ordering through the delivery. The leather matched the sample they sent and the couch is beautiful. I paid for the white glove delivery which was worth every penny. Boxes and packing removed and couch in place in 15 minutes. The gentleman who took my order knows the business and was very helpful making sure the couch was what I wanted and would fit through my apartment door.

I ordered in early August. My furniture did not arrived until late December and the shipping took over a month all by itself. So, Leather Furniture Expo clearly has some kind of cut-rate arrangement with the shipper, Orion Air Ride, and so you need to be aware that when they go through their multi-month production cycle and finally send notice your furniture has shipped, you still may have a very long wait. It took them more than three months to create the furniture and I was willing to wait for a quality leather product. Other reports here claim success and nice furniture but I ordered a large ottoman, along with the sectional sofa, and that arrived with one leg not attached. I did get good response from Leather Furniture Expo who has a contractor in my area to handle furniture repair. When the guy was here repairing the Ottoman, I got to see the inside of the furniture as he had to peel back part of the corner leather. The wood inside was quite obviously solid wood but solid pine and rough sawed and not what you'd expect inside quality furniture of this price range. Who knows what's inside. The furniture as a whole, has a solid feel when you sit on it and the exterior leather is very nice. So, cheaper construction on the inside and good leather on the outside. The repair of the ottoman consisted of removing enough staples from the corner leather on the bottom to enable the repairman to insert a simple nut into which the leg bolt would screw. You know the kind of hardware piece, a 59 cent nut with teeth that bites into the wood and a center thread to take the bolt from the leg. This is a sub-quality construction element in the furniture as the nut is put in place on the back side of the frame by putting the leg's bolt through the wood and threading it into the nut, which pulls the teeth down into the wood so the nut can be tightened. However, if the legs are ever re-moved for any reason, there is a high likelihood that this arrangement will cause the nut to be pushed out when you try to re-insert the leg. It's just a very cheap, quick way to attach the legs and in my opinion a totally unnecessary shortcut. From what I experienced, I expect there are a lot of shortcuts taken on the internal framework. So, here's the decision you have to make: Leather Furniture Expo gives you a reasonable price for a leather furniture item. Reasonable but not great price for the quality level. You get a lot of choices of styles with Leather Furniture Expo and a large choice of leather colors and quality levels. The product looks nice. I would just not have wanted to acquire this when my boys still lived at home, as I suspect the furniture would not take the beating that a higher quality internal structure might better support. The product looks great. the product is comfortable. The leather appears to be high quality. Just don't look inside and take care to handle carefully. So, the leg is on now but the ottoman wobbles because one corner of the frame is lower than the others. This speaks again to the internal framework being lower quality workmanship. The repairman offered no ideas for how to fix this problem and I'm not sure it can be fixed. So, there's one customer's experience. I want to like the furniture. I am afraid it is not going to become an heirloom in the long run.

I have had trouble with service but I am told it has to do with supplier-natuzzi. Leather Furniture Expo is getting someone to fix my sofa themselves although still under manufacturer warranty feom what I understand. I appreciate Richard’s efforts un this materr. I do love my couch-just want it to work properly.

Great help with choices by phone, kept up to date on progress of producing my sofa, chair, and foot stool, and excellent coordination of delivery in a remote area. Very happy.

LOVE my leather couch and chair. Is exactly what I was expecting. I felt communication was not great. Weekly emails appear to be automated forms which does not instill confidence in the legitimacy of the transaction. Paying 100% up front, waiting 12+ weeks and only getting a generic email once a week left me wondering if I was scammed. After receiving an email from a transportation company, I did not hear anything for 2+ weeks. After calling I was told they had the wrong phone number for me, had left a message regarding delivery to the wrong number but since I never confirmed they did not try to deliver. Clearly they had my correct email address for the weekly updates so why wasn't I contacted? I honestly thought there was a good chance I was scammed and would have a very difficult time recouping my money since it had been 15 weeks by that point since I had paid for the furniture. I'm glad to finally have it and do love it.

I was nervous ordering a recliner sofa online without seeing it in person or sitting on it. Leather Furniture Expo sent samples of the leather and, as it turns out, the sofa is just like the photo and the leather is very nice to sit on. I particularly like the power recliner. The prior sofa we had was so hard to open that I never used the recliner feature. I also like that we ordered a style with cup holders, since, with a recliner, the coffee table needs to be far enough away that it's impractical to use it for drinks. All in all, I'm very satisfied with the purchase, and I used PayPal Credit, so I can pay within 6 months with no interest.

I worked for a leather restoration company for a few years. The sofa I bought was genuine top grain and not a bonded or split leather. So happy with my purchase!

I ordered an Omnia leather sofa from Leather Furniture Expo in April and received it mid-June. The sofa is a beautiful light butter yellow in soft leather and very comfortable. It was delivered and set up.