LeanmedsReviews of leanmeds.com

So I guess I’ve joined the ranks of scammed, I had recently ordered from another site and was not getting my anywhere with them, in desperate attempt to get medication that I need, I paid for a month, and now after 13 days of excuses and delays I am again still waiting, this needs to stop

I searched the product and went online filled out the questionnaire put in my information and was given a time for my appointment via phone call phone call never happened called complained got another one scheduled two days later during that time I spoke to a consultant and told them if I could not get my current medication that I was taking I wanted to cancel. I did not want to move further, so I told her to cancel that I was not interested and instead they charged my card. They sent the prescription to the pharmacy before I even had my interview and started the process of the medication prescription being filled. I didn’t even have a consultation and you were filling a prescription to send me that is wrong during that interview, I could have divulge some type of illness that prevented me from having that medication, but they didn’t care they sent it to the pharmacy anyway to get my money. That’s all it was about and then I tried to cancel and oh you can’t cancel because we already sent this prescription to the pharmacy, but I didn’t receive it for a week later with the email saying oh we’re working on it. We’re working sorry for the delay. Then I finally get the prescription and it is the wrong one of course the wrong strength wrong dosage after I sent them a photo and told the consultant on the phone what medication I was on with a photo included and they still sent the one they wanted so now I have useless medication. I’m trying to get the next shipment changed and I’ve been trying to contact these people for I don’t know three weeks now that someone was gonna get back to me. The emails are a joke they keep saying the same thing like they were auto generated from something. This company is a scam. Update to the response that they left about wanting to make it right and I clearly stated what I wanted and I get an interview for Saturday, 26 September at 11:50 and no one ever calls me again same crap and the worst customer service I’ve ever dealt with. It also says connect with support and it’s a chat bot do real people even work at this place. 2nd update, I did get a call from the patient support clinical person and she did fix the medication strength and dose but that was 3 weeks ago and still no medication has been shipped. Going on week 3 of shot interruption. Clearly this company has bad communication skills and doesn’t care whether you get your meds as long as they get your money for doing absolutely nothing. I was totally ripped off and think this is a scam

Negative 5 stars! Everything went wrong & positive reviews must be fake. They charge you the MINUTE credit card info is entered, horrible & sarcastic communication, stood up for phone appointment, and policy is ZERO refunds despite them missing the mark on absolutely everything. After 1.5 months, medication arrived with only 1 day email notice, despite the 96 degrees in GA for a product that must remain cold. Next, the vial nor packaging provides the DOSAGE! I provided current prescription proof of current script for 15mg, however when I called the answer was that my received medication is only 11.5 and I'd need an appointment with a nurse. HA! So not only has my experience been a tremendous amount of wasted time back and forth for over 6 weeks, what I received is a much lower dosage, despite 2 of my recent script uploads. I only wish I had come to TrustPilot from the beginning. UPDATE: LeanMeds' UNACCEPTABLE response is that they cannot match me to an account, YET they charged me a month before receiving my 1 of 3 vials which was the WRONG DOSAGE. I provided them with my most recent 9/4 script of 15mg but they admittingly sent 11mg. Of course, they could only confirm it was only 11mg and that I needed to speak with a nurse. I put the nurse call appt date & time in my calendar, yet AGAIN, no call. This was the 2nd phone appointment for which I was stood up. Possibly the most deplorable customer service and organization experience ever.

RUN AWAY FAST THIS COMPANY IS A FRAUD AND THEY DO NOT CARE ABOUT YOUR HEALTH, THEY ARE AFFILIATED WITH TRINTY MEDS ANOTHER AWFUL COMPANY THAT STEALS YOUR HARD EARNED MONEY. THEY WERE SUPPOSED TO SHIP MY MEDS ON TIME AND THEY ARE OK WITH YOU BEING 7 DAYS WITHOUT YOUR MEDS IF YOU CANCEL EVEN BEFORE ITS SHIPPED THEY WILL NOT GIVE YOU A REFUND AND HANG UP IN YOUR FACE. THIS WILL BE REPORTED TO THE FDA THAT THEIR NURSES ARE TELLING PATIENTS ITS OK TO USE HOT MEDICATION OR WAIT 7 MISSED DAYS OF MEDICATION. YOUR HEALTH IS NOT IMPORTANT TO THIS COMPANY ONLY YOUR MONEY!!!!

Never got a call or another appointment.

I am giving this company a NEGATIVE 5. A very bad company to deal with. They take your money right away. They tell you you can get you money refunded if you are not approved. My intake form stated I wanted to continue taking 15mg that I had been taking. I spoke, after 3 attempts, to the prescriber. She stated "we do not sell 15mg." I told her to cancel my subscription. She said "ok." The subscription never was cancel & they sent the medication any way, which I refused & sent back to the pharmacy. Called and email to cancel and ask for my money back. Never happened. Filed a claim ṭo Visa against Lean Meds. Finally got refunded after 30 days. FYI, their website does not list doses available.

Lean Meds delivered my medication and it was hot. Not warm but hot. When contacted to see if they could tell me if it was still effective or even safe they kept putting me off saying their “nurse” was unavailable to talk with me. Would not answer my concerns. But they did say they were going to maintain their shipment schedule and bill me. I finally canceled. Terrible support!

They never called for the appointment. They said I didn't show up. I did. Email said phone call. Customer service said video call. Very frustrating.