Very professional and courteous and…
Very professional and courteous and patient to talk to me about my purchase.
By Kris
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
735 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.
Layla Grayce (laylagrayce.com) has 735 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
735 approved reviews, newest moderated first
Very professional and courteous and patient to talk to me about my purchase.
By Kris
Ask me again when I receive my order.
By Tappy
I ordered a Four Hands media console and it arrive with a faulty closing mechanism. However, Layla Grace’s customer service was so prompt about helping me and refunding me that even though my purchase didn’t work out, I absolutely would not hesitate to purchase from them again. Megan’s customer service was just one of the best I’ve ever had furniture shopping.
By KFriedman
Megan was very helpful with my questions. This credenza matches my Dining Room chairs and table and I am sure it will add elegance to my room. Can’t wait to have it delivered.
By Joanna
Megan Reetz was so helpful and went above and beyond to send additional photos and confirm interior dimensions and specs for me on my sideboard. I so appreciate her assistance and can do helpful attitude. Many thanks to her!!!
By Kristen Del P.
Response from Layla Grayce· May 31, 2023
Good Morning Kristen, Thank you so much for your kind words, we're very happy to hear how great your experience was working with Megan! We hope you love your new sideboard and please reach out if you ever need anything! Regards, The Layla Grayce Team
Megan was super helpful in calling the vendor to confirm availability of the items and expected ship dates. She helped me place my order and explained everything. Good customer service!!
By Sara
Great product, great company
By dianna
The sales girl was friendly, helpful and knowledgeable. I ordered a rug that's on back order for almost 4 months so I am just hoping it comes on time if not sooner!
By Michelle L.