Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
735 reviews
Layla GrayceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.
Layla Grayce (laylagrayce.com) has 735 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
735 approved reviews, newest moderated first
Super impressed with the quality and style of my new coffee table!
By Kimberly H.
Response from Layla Grayce· Jul 26, 2023
Thanks for leaving us a review! We hope you love your new coffee table! - The Layla Grayce Team
Easy to order online. Counter stools arrived in perfect condition, look beautiful in my home.
By Sandee S.
Response from Layla Grayce· Jul 26, 2023
We are very happy to hear our order process was smooth and everything arrived as expected! Thanks for taking the time out of your day to leave us a review. - The Layla Grayce Team
once I used my newbe coupon I found the almost lowest price on the web. Due to the stellar reviews however, I decided to pay a bit more for security that there will be no issues with my order. (fingers crossed!) the white glove is reasonable also so so far all is good!
By lynn
Layla Grayce.com is a great website. I can't say enough about how great their service was. I found some dining chairs I loved. They were available in several places. After looking at Layla Grayce's excellent reviews, I bought through them. (Also got the chairs on sale, plus no sales tax and free shipping!) The 4 chairs arrived just as promised, but one was damaged. Layla Grayce VERY PROMPTLY took care of the issue, quickly sending a replacement chair. (Also, they did not ask for the damaged chair back.) The replacement chair also was damaged on arrival. AGAIN, Layla Grayce quickly sent a replacement chair and AGAIN did not ask for the damaged chair back. This final chair arrived in perfect condition. I am so pleased with this company. Buy from them!!! I got instant phone and email responses to my order problem. THANKS Layla Grayce. I'm a fan!!!!!!
By customer
Response from Layla Grayce· Jul 12, 2023
Thank you for leaving us such a kind review Lori! We really appreciate you detailing your experience with our team! We never wish an item gets damaged by a carrier, but we do our best to get it resolved as quickly and easily as possible. We hope to earn your business again in the future! Have a great rest of your week. - The Layla Grayce Team
The sideboard arrived in excellent condition and was as beautiful as it was in the website pics. My wife was particularly pleased with it. The white glove service did an excellent job of setting it up. It would have been 5 stars, but it was missing a drawer pull. Layla Grace had one delivered in about a month. It was relatively easy to install.
By David F.
Great communication and item arrived in a timely fashion. Also love the buffet. It's absolutely beautiful, very well made and was packaged well. Very happy with our purchase
By Michelle
Response from Layla Grayce· Jul 26, 2023
Thank you so much for the kind words! - The Layla Grayce Team
Drivers initially thought we had a bed to assemble but didn’t. Then wanted to charge us to uncart the nightstands and bench even though though they didn’t require assembly.
By Lisa
Response from Layla Grayce· Jul 7, 2023
Good Afternoon Lisa, Thank you for letting us know about your delivery experience, this is not what we hope to hear from any of our delivery agents. After our discussion on the phone a few moments ago I have the details I need to bring this to our carriers attention. While I'm glad they were able to perform the delivery service as intended, I do not feel that the service you received from them is up to our standards. If you ever need anything else, please do not hesitate to reach back out. Regards, The Layla Grayce Team
Comforter set arrived fast and in excellent shape. All at one of the best prices I found online.
By Steve
Response from Layla Grayce· Jul 26, 2023
Thank you for taking the time to leave us a review. We try our best to keep our prices as competitive as we can! Please come back and see us again soon. - The Layla Grayce Team
