The comfort level is amazing
Great experience
By Cedric M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
246 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LayinSun is dedicated to providing stylish, affordable furniture and exceptional customer service, catering to the needs of the modern consumer.We hope you love your LayinSun furniture as much as we loved creating them for you. As a custom furniture manufacturer, we work diligently to ensure that every purchase brings a positive experience.
Layinsun (layinsun.com) has 246 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
246 approved reviews, newest moderated first
Great experience
By Cedric M.
Delivery was fast and quality of product!
By JJ
I ordered the Aluminum Furniture Set with Fire Pit Table, 5 Pieces Patio Sectional Conversation Chat Sofa Modern Seating Set on from the lay in sons website the cost of this came to $1480.78. I found this same set from laying sun on Amazon for $977.49 it I is from Layinsun. The exact same furniture. PLEASE PLEASE PLEASE!!!! do not order from Layinsun website!!!. I made a major mistake by dealing with the website. I found so many of the lay in Sun patio furniture at Amazon or Lowe's for the fraction of the cost. Going to the website is a rip-off. Also the quality of the furniture isn't worth $977.49. so it is definitely not worth $1480.78. by the way, you can't contact anybody at Layinsun. It is a mobile number with no voicemail.
By robert S.
Response from Layinsun· Jul 7, 2026
We are really sorry that you are not satisfied with our service. We currently have not opened a telephone service line, which prevented us from receiving your feedback regarding this issue. Additionally, we were unable to reach out to you directly to resolve your concerns as no email address was provided with your order. You may reach our support team via our official after-sales email: [email protected]. We will address your issues promptly upon receiving your message. LayinSun service team
Product appears sturdy, price was awesome, packaged well and delivery was good
By TLB
Shipping was fast and boxes were clearly labeled. Furniture was easily assembled and all tools were provided. Excellent product - great quality and comfortable!
By Erin
Communication was truly different but LayInSun communicated and did everything they said they would. LayInSun will respond in 48 hours as promise. So don't be too weary when you don't hear anything. I appreciated it and love the outdoor furniture. Thank you
By KA
Fast shipping after the sale, shipped on time.
By Shane J.
Product looks really good and exactly what we were looking for within the price point we were able to spend. Customer service was fast and very reasonable!
By Anika