Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
246 reviews
LayinsunSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LayinSun is dedicated to providing stylish, affordable furniture and exceptional customer service, catering to the needs of the modern consumer.We hope you love your LayinSun furniture as much as we loved creating them for you. As a custom furniture manufacturer, we work diligently to ensure that every purchase brings a positive experience.
Layinsun (layinsun.com) has 246 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
246 approved reviews, newest moderated first
Pleasantly surprised on this set! We got the 7 pc se, quality seems pretty decent so far! Nothing was damaged, nothing missing, it was pretty simple to assemble. The glider/swivel chairs are very comfortable and smooth turn. Glider part isn't smooth but overall super happy!! As far as wear, we've only had it for a week, so that remains to be seen. But so far we're loving it!
By Tim D.
A piece was damaged in shipment. Your customer service was really great in working with us to get a replacement.
By Laurie C.
Thank you for offering a great product and a great price point, better than other leading sites. The delivery time was excellent. We are very satisfied with our purchase.
By VS R.
We love the product and the materials. Please provide us with information on how to register all our purchases for warranty coverage.
By Deba N.
Lovely outdoor patio set! My son put together the furniture and I'd rate him at a high skill level for building items like this, and it still took him several hours. I gave the product 4 stars because he said several holes didn't line up properly which made it harder to put together. It took him several hours too because there are so many pieces. But I love the look and so far I'm happy with the purchase!
By Gabriele Brown H.
I didn’t receive my complete order. I have tried contacting the vendor and no response, extremely disappointed
By James
Response from Layinsun· Jul 18, 2025
Sorry for the inconvenience. We sent you an email before. Maybe you didn't receive it. You can check your email. We have already provided you with the logistics delivery status of your packages You can confirm and verify it first ,If you still haven't received it, we will also resend it to you, so you don't need to worry too much LayinSun service team
Disappointed they sent me wrong color. I ordered a black set, I received a gray one.
By Frantz
Love the quality, highly recommended.
By Oksana M.
