Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
427 reviews
LawnGuruSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services.Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes.Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
LawnGuru (lawnguru.co) has 427 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
427 approved reviews, newest moderated first
Lawn Guru seemed like a good idea, but I should have done better research. The company is simply a shell run by bots that does not deliver on the services promised. I am stuck with an icy, snowy drive because I relied on them. Do not use Lawn Guru
By Rick
I was not told the service would take a 24 hour window until after booking and paying. The 24 hour (self imposed) window passed - was able to get another service to do the work. Now, well after the 36 hour point, they let me know someone is planning to come and do the work. there is no "real time tracking" of the service as stated; "john" was on his way from 4PM Sunday and this is now Tuesday morning!
By Margot H.
Service was great until it wasn't. I am physically disabled and depend upon a snow removal service to clear/plow my driveway. Never was a problem until last night and all of a sudden I am without service. There is no way/no one to contact at LawnGuru so I am stuck. I didn't realize how bad their reviews are until I checked them out. I am looking for a new service now, LawnGuru is a HORRIBLE company.
By Michele G.
wasted a week and never got the job done.
By AP
Never even accepted a quote, and suddenly a guy was on his way saying I'd accepted it yesterday. I cancel, and get charged $5. Then suddenly the whole site is inaccessible.
By L L.
Terrible service. An entire week no provider. Providers are incredibly unresponsive. Had two jobs one cancelled randomly, the other never responded if they were going to come or not.
By Brandon S.
LawnGuru is most Unreliable, not trust worthy, most unprofessional. They take orders and assign the Pro for doing the job. Nobody visit for doing the job. On contacting customer support. There is no responce. I will strongly suggest NOT to trust LawnGuru App for any service. They just can not deliver. It's not worth anything. It's absolutely useless App.
By Subrata G.
The idea of this company is great, but the vendors who are expected to actually do the work are horrible. They emailed me stating that the landscaper would come on a certain day. I thought their landscaper didn’t show up, but they insisted that he did, and charged me accordingly. I showed them pictures of my overgrown lawn. They said I was complaining three days after the cut, and their window for complaints was only for two days. They refused to have someone else come back to do my lawn. They offered me a small credit if I would stay with their company. I wish I would’ve read other reviews before I hired them. I never would’ve signed them on for the work.
By CP
