Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
427 reviews
LawnGuruSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services.Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes.Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
LawnGuru (lawnguru.co) has 427 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
427 approved reviews, newest moderated first
Great job on my yard
By Jack
Response from LawnGuru· Oct 15, 2026
Hi Jack, thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with LawnGuru. We truly appreciate your support and look forward to making your next service just as seamless!
Could be a bit frustrating to get around in the website. And leaving a tip was not easy. My guy Michale was great
By Tania
Response from LawnGuru· Oct 15, 2026
Hi Tania, thank you so much for taking the time to share your review! We’re thrilled to hear that your local pro delivered such an awesome experience—we’ll be sure to pass along your shoutout to make their day! 🌟 That said, we’re so sorry for the glitches you ran into on our website. We want making payments and adding a tip for your pro to be as seamless as possible. Please reach out to us directly at [email protected] so our support team can help you get those issues sorted out right away. We truly appreciate your support and look forward to keeping your recurring service smooth and top-notch!
Michael always does a great job on our lawn. Nice guy, pleasant personality.
By customer
Response from LawnGuru· Oct 15, 2026
Hello Virginia! Thanks for taking the time to leave us such a great review! Hearing that your pro did an amazing job completely made our day. We'll make sure your kind words reach your service provider right away. We're dedicated to delivering quality, hassle-free service every time, and we're always here whenever you need us next!
Good service
By Kenneth
Response from LawnGuru· Oct 15, 2026
Hi Kenneth! Thank you so much for the 5-star review! We’re thrilled to hear that you had such a great experience with LawnGuru. Taking care of your property is what we do best, and we truly appreciate your support. We can’t wait to jump in and help with your next service!
He is on time.i review the pictures. All look good！
By Fangping
Response from LawnGuru· Oct 14, 2026
Hi Fangping, thanks for taking the time to share a review! We know how important reliable, on-time service is, and we’re thrilled that our local pro delivered a top-notch experience for you. Thanks for choosing LawnGuru—we look forward to helping you with future services!
He does a great job on my lawn!
By Lois
Response from LawnGuru· Oct 14, 2026
Hi Lois, thank you so much for the 5-star review! We’re absolutely thrilled to hear you had such a great experience with LawnGuru. We love taking care of your lawn, and we appreciate your support so much. We can't wait to keep bringing you top-tier service!
I appreciate that he is a entrepreneur working to build his business, and I genuinely want to see him succeed. However, I was disappointed with the quality of the lawn service. The edging was incomplete, the cleanup was not done well, and the overall job looked rushed. There were also weeds left growing around my garage that needed attention. I chose not to leave a review after my first experience because I wanted to give him the benefit of the doubt, but unfortunately, I was disappointed again. I believe he has room for improvement, especially when it comes to attention to detail and making sure the job is completed properly before leaving. I wish him success in growing his business, but I also believe customers should receive the quality of service they pay for.
By Georgina
Response from LawnGuru· Oct 14, 2026
Hi Georgina, thank you for sharing your feedback with us. We’re truly sorry to hear that your provider didn't deliver the quality of work you expected—that’s definitely not the experience we want for you! We’ll be sure to pass your notes along to the provider so they can make the necessary adjustments moving forward. We completely agree that you should always get what you pay for. That’s why we have our service dispute process in place—to make sure that if a pro misses the mark, we can step in and get it corrected for you. We’d love the chance to make this right! Please reach out to us directly at [email protected] so our team can dig into your account and take care of this as soon as possible.
The booking process is good, the people they send to cut your grass are absolutely horrible. They don't weed eat or edge at all. They leave long blades of grass uncut. Looks like a teen cut it
By Robert
Response from LawnGuru· Oct 14, 2026
Hi Robert, thank you for taking the time to share your feedback. We’re really sorry to hear that your recent service fell short of expectations—that’s definitely not the experience we want for you. Looking back at our notes, we checked in via text on 10/05/2026, and based on your reply, it sounded like everything went smoothly, which is why we didn't catch this sooner. That said, we want to make things right. Please reach out to us directly at [email protected] so our support team can review the details with you and get this resolved right away. We hope to hear from you soon!
