Very helpful & knowledgeable customer…
Very helpful & knowledgeable customer service
By Patty
Response from Lavu· Jun 16, 2022
Hi Patty, thank you so much for the feedback!
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Restaurant Solutions Built By Restaurant People.Lavu is a suite of easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.Lavu's solutions include our unique and customer-friendly POS Systems, Cash Discount Program integrations, Self-Ordering Kiosks, Online Ordering, Payment Processing, Invoice Management, and more!We know what works in restaurants—because we’ve been in your shoes. We are restaurant people who understand the unique challenges that face new and growing restaurants, so we created solutions to solve them.Learn MorePOS SystemSelf Ordering KioskPayment ProcessingCash Discount ProgramOnline Ordering (MenuDrive)Invoice Management (Sourcery)Book a DemoLavu’s restaurant Point-of-Sale started with a meal and a mission. While dining out one night, our founders saw how stressed out their servers were, and how worried the restaurant management seemed about their business.Then and there, they decided to help – not just that restaurant, but every restaurant that has ever wanted to save time and money and see profits grow. Lavu was developed with the restaurant owner in mind every step of the way. Our mission is simple: we empower restaurateurs to do more of what they love, with solutions that work.You bring the passion and the vision. We’ll bring the best-in-class technology and all the management tools you need. (And we’ll bring our share of passion and vision too!)That first meal was in 2010. We started with a simple iOS app, but like the restaurants we support, we’ve grown. Today Lavu powers restaurants around the globe, with a comprehensive suite of tools including front-of-house, back-of-house, inventory, labor, and so much more.
Lavu (lavu.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
588 approved reviews, newest moderated first
Very helpful & knowledgeable customer service
By Patty
Response from Lavu· Jun 16, 2022
Hi Patty, thank you so much for the feedback!
Excelente atención por parte de soporte técnico.
By Víctor Hugo Acosta C.
Response from Lavu· Jun 14, 2022
Estimado Víctor, ¡muchas gracias por tu comentario! Nuestro equipo de soporte está disponible 24/7 para ayudarte a sacar el mayor provecho de Lavu.
Very Fast Response
By Brian W.
Response from Lavu· Jun 14, 2022
Hey Brian, great to hear!
Shayla customer support was top notch. Although it took much longer than it should have for the installation, she patiently helped me to remain calm and focused on the task even when we had to switch from an iPad to a laptop to complete it due to network issues on my side.The printer is working beautifully and all my staff couldn’t be happier. Well done Lavu and Shayla!!!
By Simone
Response from Lavu· Jun 14, 2022
Hi Simone, thank you for letting us know how great Shayla was at helping you! We're excited to hear that. We love that you love Lavu - we're always here if you have questions!
Always good service
By Søren H.
Response from Lavu· Jun 14, 2022
Hi Søren, thank you for letting us know! We appreciate it!
Great customer service
By Maglio's P.
Response from Lavu· Jun 14, 2022
Thank you so much!
Very patient, and professional.
By customer
Response from Lavu· Jun 9, 2022
Hello! Thanks so much for the feedback!
Nicky did a great job helping me add new Epson printer Thanks
By customer
Response from Lavu· Jun 6, 2022
Hi Tinh, thanks so much for the feedback! We're so happy Nicky could help you out!