as always excellent customer service
as always excellent customer service, Allen today was excellent
By Sylvester H.
Response from Lavu· Nov 17, 2022
Hi Sylvester, thank you so much for the feedback!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Restaurant Solutions Built By Restaurant People.Lavu is a suite of easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.Lavu's solutions include our unique and customer-friendly POS Systems, Cash Discount Program integrations, Self-Ordering Kiosks, Online Ordering, Payment Processing, Invoice Management, and more!We know what works in restaurants—because we’ve been in your shoes. We are restaurant people who understand the unique challenges that face new and growing restaurants, so we created solutions to solve them.Learn MorePOS SystemSelf Ordering KioskPayment ProcessingCash Discount ProgramOnline Ordering (MenuDrive)Invoice Management (Sourcery)Book a DemoLavu’s restaurant Point-of-Sale started with a meal and a mission. While dining out one night, our founders saw how stressed out their servers were, and how worried the restaurant management seemed about their business.Then and there, they decided to help – not just that restaurant, but every restaurant that has ever wanted to save time and money and see profits grow. Lavu was developed with the restaurant owner in mind every step of the way. Our mission is simple: we empower restaurateurs to do more of what they love, with solutions that work.You bring the passion and the vision. We’ll bring the best-in-class technology and all the management tools you need. (And we’ll bring our share of passion and vision too!)That first meal was in 2010. We started with a simple iOS app, but like the restaurants we support, we’ve grown. Today Lavu powers restaurants around the globe, with a comprehensive suite of tools including front-of-house, back-of-house, inventory, labor, and so much more.
Lavu (lavu.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
588 approved reviews, newest moderated first
as always excellent customer service, Allen today was excellent
By Sylvester H.
Response from Lavu· Nov 17, 2022
Hi Sylvester, thank you so much for the feedback!
Todo con absoluta claridad, nos gustó mucho la información.
By Miguel Angel G.
Response from Lavu· Nov 15, 2022
Muchísimas gracias por tu comentario, Miguel Angel. Si después requieres apoyo o tienes alguna duda, por favor comunícate con nuestro equipo de Soporte.
Fue excelente, detallado, resolvió las dudas
By Felipe T.
Response from Lavu· Nov 14, 2022
Felipe, agradecemos mucho tu comentario. Si tienes alguna duda, nuestro equipo de Soporte está disponible para ayudarte 24/7.
Installers here 3 times They have no clue what they are installing They all leave saying not my job
By Perry L.
Response from Lavu· Nov 17, 2022
Hi Perry, thanks for reaching out. Our team is currently working on the issue.
Alan helped me with two problems, fixed them and was off the phone in 5 minutes. Thank you!
By Ken B.
Response from Lavu· Nov 14, 2022
Awesome to hear!
Excelente esposicion del tema, muy ameno y muy buen servicio. Salduos
By EZEQUIEL SANCHEZ G.
Response from Lavu· Nov 14, 2022
¡Muchas gracias por tu comentario, Ezequiel! Nos da mucho gusto que hayas tenido tan buena experiencia. Si tienes alguna duda adicional, por favor comunícate con nuestro equipo de Soporte que está disponible para apoyarte 24/7.
Great work by
By Henry E.
Response from Lavu· Nov 14, 2022
Thanks for the feedback!
Response to what I needed to do was quick and friendly. I was able to do what I needed to do without a problem.
By Rebecca C.
Response from Lavu· Nov 4, 2022
Thank you for your feedback Rebecca!