Excellent customer support
Quick response from support during phone call, and quicker issue resolution.
By customer
Response from Lavu· Jan 23, 2023
Thanks for the feedback!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
588 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Restaurant Solutions Built By Restaurant People.Lavu is a suite of easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.Lavu's solutions include our unique and customer-friendly POS Systems, Cash Discount Program integrations, Self-Ordering Kiosks, Online Ordering, Payment Processing, Invoice Management, and more!We know what works in restaurants—because we’ve been in your shoes. We are restaurant people who understand the unique challenges that face new and growing restaurants, so we created solutions to solve them.Learn MorePOS SystemSelf Ordering KioskPayment ProcessingCash Discount ProgramOnline Ordering (MenuDrive)Invoice Management (Sourcery)Book a DemoLavu’s restaurant Point-of-Sale started with a meal and a mission. While dining out one night, our founders saw how stressed out their servers were, and how worried the restaurant management seemed about their business.Then and there, they decided to help – not just that restaurant, but every restaurant that has ever wanted to save time and money and see profits grow. Lavu was developed with the restaurant owner in mind every step of the way. Our mission is simple: we empower restaurateurs to do more of what they love, with solutions that work.You bring the passion and the vision. We’ll bring the best-in-class technology and all the management tools you need. (And we’ll bring our share of passion and vision too!)That first meal was in 2010. We started with a simple iOS app, but like the restaurants we support, we’ve grown. Today Lavu powers restaurants around the globe, with a comprehensive suite of tools including front-of-house, back-of-house, inventory, labor, and so much more.
Lavu (lavu.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
588 approved reviews, newest moderated first
Quick response from support during phone call, and quicker issue resolution.
By customer
Response from Lavu· Jan 23, 2023
Thanks for the feedback!
Allen helped me quickly and completely
By Manny
Response from Lavu· Jan 23, 2023
Great to hear!
Great job helping resolve our credit card formatting issue. And print routing issues
By Steve Tavern on the L.
Response from Lavu· Jan 23, 2023
Glad we could help!
Muy atento el personal y responden a todas las dudas sin problemas.
By Taimy P.
Response from Lavu· Jan 4, 2023
Muchas gracias por tu comentario, Taimy. Seguimos a tus órdenes para cualquier duda que tengas.
Capacitación clara y efectiva. El sistema es eficiente y fácil de usar.
By Enrique Cuevas M.
Response from Lavu· Jan 4, 2023
Agradecemos tu comentario, Enrique. Aprovechamos para recordarte que nuestro equipo de Soporte está disponible 24/7 para apoyarte cuando lo requieras.
Dave was a great help. He solved all my problems and kept me informed about future events regarding my account. He insured me he would contact me yesterday and he did as he said…very helpful and nice.
By Justin K.
Response from Lavu· Jan 3, 2023
That's great to hear!!
Bryan Scarrah with Lavu is great to work with. Communication, punctuality, and ability to be on time to meeting are all great. Lavu is a fast and user friendly system with a lot to offer that most competitors can't. The cost to run the Lavu software is also affordable and offers more than what you could ask, for the price.
By Eddie
Response from Lavu· Jan 3, 2023
Thanks for your feedback Eddie!
Super helpful and patient with me.
By Caroline M.
Response from Lavu· Jan 3, 2023
Hey Caroline, thank you so much for the feedback!