lavendaire.comReviews of lavendaire.com

Ordered the workbook 9 days ago, paid for 2-3 days shipping with DHL. First- got a tracking link that can't track, from USPS. Contacted customer support, they sent a different link, from a different postal service, that isn't tracking anything. Then sent a 3rd tracking link with PostNL that shows the package now, 9 days after ordering to bulgaria- is still in the USA, and not with DHL. Complete fraud.

I ordered a book and it turned out not to be what I wanted so I returned it. I sent several emails. I’ve never heard a word back from anyone and they’ve not refunded my money. I’ve tried every way to contact them to no avail worst company ever

I got the digital workbook of artist of life and was excited to try it out, wanting to organize my life. However there was a miscommunication with the link they sent me and I needed further help. I emailed them 4 times in a course of 2 weeks and not a word from customer service. Their customer service doesn't even exist - don't buy anything from them, they will not help you. No accountability from the shop, severely disappointed in Aileen and her shop. Makes you think that she actually doesn't care about others after all. Unsubscribed and Unfollowed.

Worst shopping experience ever. Ordered my notebook in late November, I sent my first enquiry and they responded that the shipping company had issues with my mailing address, fine. Followed up another 5-6 times over email, and another 2 times on the shop's instagram over the course of 6 weeks?! - the response had always been the same that they were inundated with their orders and noone bothered to assist me further. In the end, i had to cancel my order via my bank. Can't believe this!

The books took 9 days to ship and 14 days to arrive. I tried to post the review on their site, it wouldn't post anything under a 3 star. The product is OK. The order fulfillment and shipping is terrible.

I ordered a planner from this company a month ago and it has never been delivered. They will not take responsibility as it's in Fedex's hands, who are also leaving me hanging. I broke my rule against buying off third party websites and I regret it--$30 out the window with no help from their customer service, no accountability, and no delivery. If it ever arrives I will update this review, but at this point I'd advise to buy somewhere else.

Okay. I purchased a Lavendaire notebook and sadly it arrived defective and was bent so badly down the middle, it was hardly usable. Support service was friendly and after seeing it was a warehouse issue (not transportation), sent another one. Unfortunately the second one was ALSO damaged and badly bent down the middle. Clearly they hadn't learned from their first mistake. I was disappointed to say the least, and didn't bother a third time. Sad, because it would have been a beautiful notebook otherwise.