…Great Customer Service
The journal I ordered for my daughter as an xmas gift was stolen from her apartment mailroom. Lavendaire generously sent another to replace it. I can’t find better customer service than that! Thank you!
By carolyn
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
15 reviews
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lavendaire.com is listed under Education Services.
lavendaire.com (lavendaire.com) has 15 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
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The journal I ordered for my daughter as an xmas gift was stolen from her apartment mailroom. Lavendaire generously sent another to replace it. I can’t find better customer service than that! Thank you!
By carolyn
I have ordered the 2024 artist of life workbook and I was so excited to receive it. Unfortunately my adress was wrong so didn't reach my adress and of course sent back to Lavendaire. I have emailed Ornella and very professionally and quickly send the book back to me with the right adress. I have started to write in my workbook and it is such a good quality book and beautiful presentation. If you do struggle with anything is it recommended to resend an email straight on the website under "contact us" even if you were in contact with someone before as I do think they use chat box and when we have the information needed they close the chat box. Any email after that won't be received at all by Lavendaire. Such a great experience and Ornella dealt with the problem very promptly and efficiently. Thank you so much!
By V.B