LastaforestReviews of lastaforest.com

Be aware that not everything on the websites is true. For example, duty and VAT are not prepaid when imported into the EU. The websites, however, state otherwise: it says that all extra fees, including duties, are prepaid. But that is a LIE. Shipping takes aaages, in my case almost a month. Horrible customer care. I complained several times about the extra expenses, but I haven't received a response at all…. They communicate only when you want to buy something. Also be aware that this websites offers money back for positive reviews here... So i would not trust 100% all the reviews here... On the positive notes, the products i bought work without any issues…

My order took over one month to arrive, which is way too long. I ordered three items and one was incorrect (a 58mm tamper and I received a 54mm instead, which is useless for my portafilter basket). I would send it back but sounds like I would be on the hook for some of the shipping cost so will just cut my losses. They also said they would send a free gift tamper that never arrived. Avoid this seller.

This Website is Scam! Don’t buy there! We are waiting over one month for our delivery. Not a single new notification after Chinese new year. Not even a respond to our email from the costumer service. We are really afraid. Don’t order there ..!

I recently made a purchase with Lastaforest for 200 dollars, I ended up having a very bad headache with a product that was defective, they simply ignored all my emails as a customer who had a request for a defective product they didn't respond to emails for days, and when I threatened to expose it on the internet they responded after almost 20 days that I start trying to contact them, but they have only offered 30% of the product's value as a refund, which according to the law and my right as a consumer is wrong, they should send me a new product without defects or return it to me. 100% refund, On their own website they say that they are fully responsible for defective products and incorrect shipping, but now that I needed it they escape responsibility, they are not a serious company, and they also have 5 stars on their website in the main feedbacks because they are purchased with a refund of 5% of the purchase price, is a bad character and malicious company that cheats on consumers.

Shipping experience is absolutely horrendous!!! Buy it somewhere else!!! Bought it 7 Jan 2024 ago and still hasn't shipped. I have been contacting by email but only get a simple reply and no actual action. It can be said to be a catastrophic experience.

BE ADVISED! Under no circumstances should you buy products from this seller or trust the positive ChatGPT-generated reviews. The seller is a shameless fraudster who does not fulfill their obligations. I placed an order on 15/12/24. However, even now, nearly two months later, I have not received the product or any updates on its delivery. According to the seller, the package allegedly left China on 31/12/24, but since then, there has been no further information. The only responses I receive to my complaints are the seller’s refusal to take responsibility and their attempts to shift the blame onto courier and customs services. That being said, I have never encountered similar issues with other Chinese sellers—orders have always arrived within 10-15 days, and local customs processing usually takes no more than a few hours. Although I regularly receive responses from this seller’s support team, they provide no useful information. Most of the products listed on this seller’s website are made in China, therefore instead of risking your time, money, and patience, I recommend finding similar items on AliExpress, where many manufacturers have official stores. At this point, I have lost hope of receiving my order and have contacted my bank to explore the possibility of canceling the transaction and getting a refund.

Betrug….Sendung kommt nie an!

Apparently I bought a product from AliExpress that costs less than 10$ for 60$ from them. Poor quality late arrival, , on top of it I had to pay customs.