Dishonest business practice
Placed 2 orders and each time i was notified after shipping that my bill had increased. Unable to reach customer service for answer. Will not order again.
By Anna
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
52 reviews
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Feel confident and sexy in LASCANA, the best fitting swimwear, beach clothing and sexy lingerie for women of all sizes. Shop online or call 1-888-772-3160.
LASCANA USA (lascana.com) has 52 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
52 approved reviews, newest moderated first
Placed 2 orders and each time i was notified after shipping that my bill had increased. Unable to reach customer service for answer. Will not order again.
By Anna
Can we not see this is a scam website? Many bathing suits are copied pictures from the brand Venus. Ridiculous that we can’t trust ordering online anymore
By Shelby L.
Leider verliert der Lascana Bügelbikini (beide Teile) in der Farbe fuchsia seine Farbe, diese färbt das Innenfutter rosa und die Schlieren gehen nicht mehr raus. Schade. Ich habe den gleichen Bikini (Set) in blau, dort gehts nichts aus. So etwas darf nicht passieren.
By Eva S.
Took way too long to receive the merchandise and cost me over 11.00 to return it. Their return policy stinks and only give you credit. I will not order from them again.
By Sandy W.
The dress I received was 4 inches longer in the front. It was not a flattering fit. In order to return the dress, I was charged back for the "free shipping" I received when I placed my order, and was charged a promotional fee...in total, it was nearly $11 more. In addition, I would need to pay additionally to ship it back. In order to avoid additional shipping charges to send it back, I have to drive to a special return store....This extra return cost was not made clear at the time of purchase, so buyer beware!! The only reason I gave 2 stars was because the item arrived fairly quickly.
By TGN
Haven’t been able to buy anything because the sizes are always gone. Mostly on bras always the very small sizes left. Either the cup you want isn’t available in the band you want or vice versa. They keep advertising the same product but don’t replenish the sizes.
By Lori W.
I have a lot of your clothes and I like them but can’t you incorporate more colors? Everything is muted and I really like jewel colors like emerald green, blue red, saphfire etc. the colors all your clothes are in other than black are not good for my skin tone so I’m pulling back on ordering. There are so many great colors in the winter palate but your company tends to favor spring and fall
By Nina B.
I placed an order via phone with an agent to confirm it would be available for Saturday delivery. Paid significantly extra for the service. Then on the day the package was due to arrive I had to contact them to find out it would not be delivered due to a “surge in orders.” I’m going away on vacation. Now I have to arrange for someone to pick up the box and go through the hassle of a return process. AND, I have to run around now and try to find some replacement items. Way to make your customers fix YOUR mistake, LaScana. Obviously you think we’re all on your payroll.
By Disgusted C.